Serenity Financial Solutions (Pty) Ltd (“Serenity”) is a wholly black owned company with our target market deeply entrenched in black communities. We are aware of the challenges which our people are faced with daily as they attempt to adhere to their culture. While profit is an imperative part of our business in order to sustain our success, Serenity considers it important that we play a major role in assisting particularly the black population in honoring their deceased in a dignified fashion whilst ensuring that they continue to adhere to their culture.
As our country and the entire world is facing economic challenges, which is compounded by the COIVD-19 pandemic, the black population of South Africa is battling financially to continue adhering to their cultural traditions such as giving a decent burial and erecting tombstones for their deceased loved ones. Serenity aims, through offering a funeral insurance package, to ensure that the financial burden faced by the general public is reduced substantially. We further aim to show our commitment in reducing this financial burden by entering into partnerships/relationships with reputable underwriters in order to get affordable rates for our business partners/clients. Our funeral plans are accommodative of all income groups. We maintain strong solid mutually beneficial relationships with our business partners/clients through speedy response to complaints, claims and high service levels.
Serenity is a professional Group Funeral Specialist licensed and life insurance and car insurance provider regulated by the Financial Sector Conduct Authority (FSCA) under FSP 47306 we also specialize in Business Insurance for businesses where we are underwritten by AON, SA African, 1st for women insurance and Auto and General and Sanlam as well.
Serenity has upheld a reputation for service and industry-leading expertise. Our reputation is firmly rooted in the strength of meaningful client relationships. We treat every relationship as a long-term partnership, defined by our core principles: trust, transparency, and innovativeness. At Serenity, we don’t just provide Group Funeral Benefits; we build highly-tailored, high-value solutions aimed at fulfilling each client’s need comprehensively.
Serenity has significant experience in the design of Group Funeral Products and Individual Funeral Products as well as an extensive understanding of the distribution and marketing of related Group Risk Products.
Specialized Group Funeral Insurance Solutions, beyond the scope of what standard insurance benefits can provide; is in our DNA. At Serenity, we cater for that exact need.